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$195.00 USD
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Live out your space fantasy with this cute and stunningLed NeonSign Acrylic Artwork! This handmade neon acrylic artwork not only speaks to you visually, but also mentally.
Featuring the collab we’d never expected, yet needed between the innovative UV Printing method andNeon Acrylic, this stunningNeon Signis guaranteed to quench your thirst for space-themed decorations.
Super easy and doesn't require any installation. The acrylic backing has pre-drilled holes, and we provide the mounting kit. You can simply hang your sign like a frame, all you need is an outlet to plug your sign is ready to shine.
Our sign has a lifespan of 30 000 to 50 000 hours. it's 8 to 10 years of light if your sign is lighted 8 hours a day!
- We offer FREE shipping Asia, USA, Canada, Mexico, Brazil, Australia, New Zealand, Europe, Middle East for all orders
- With ReelsCustom, all orders will be dispatched from our warehouse located in Vietnam, Given the handcrafting nature of neon signs, Our standard processing time is within 3-5 business days, but for neon sign custom, it may take 4-7 business days. During peak season, there may be delays of 3-5 business days due to the high volume of orders
- En-Route
Once the order has been produced, it will take 8 to 10 business days before it arrives at your doorstep
- We partner with top carriers for smooth shipping and delivery experience, shipments will be handled by DHL Express, FedEx or UPS according to the destination
- Order Tracking
Once your order is fulfilled from our side, you'll receive a shipping notification by email and / or SMS that contains the order tracking number.
You can use tracking apps / websites accordingly to trace your order. We offer a universal tracking tool which you can just copy and paste the tracking number and track the whereabouts of your order, regardless of which carrier is being used.
- Customs & Import Taxes
Our customers are responsible for any customs and import taxes that may apply.
- Miscellaneous
There are factors that can inevitably prolong the shipping and delivery phase. While we remain committed to fulfilling orders in a timely manner, customs clearance, carrier’s transport conditions, weather conditions, global / regional public safety issues may still disturb the process.
ASIA (8-10 Days) | Continental The USA, Canada, Mexico, Brazil, Australia, New Zealand (8-10 Days) | EUROPE (8-10 Days) | Middle East (8-10 Days) |
|---|---|---|---|
| Free | Free | Free | Free |
DO YOU TAKE RETURNS AND REFUNDS?
RETURN POLICY
Reelscustom accepts product returns/refunds.
If you have an issue with your order, please reach out to our customer support team via email address Care@Reelcustom.com to start a request.
- Term of exchange: 30 days from the date you receive the product or as soon as you discover the error when receiving the goods.
- Return Address: 8 The Green ste r, Dover Delaware 19901, United States
Or Contact Care@Reelscustom.com We will review and send you the nearest warehouse address for your convenience. - Whatsapp: +84 905836456
Below are the conditions under which a return will proceed:
- Conditions apply:
- Applicable to all products due to defects from the manufacturer Reelscustom or if the product you received does not match the product you ordered in the order information (Reelscustom always ensures the product you receive is the most accurate from the color and other specifications at least 90% compared to photos are posted – due to force majeure due to the actual material and light, the actual product has a deviation of less than 10%.
- Conditions do not apply:
- Not applicable to orders placed for 3rd parties (gifts) for reasons of not liking the color, thickness, or material … except for technical errors.
- Products returned for personal reasons unrelated to product performance or satisfaction.
- On rare occasions, past habitual abuse of our Returns Agreement.
Reels Custom Returns Procedure
- Please contact us at care@reelscustom.com to let us know which products you wish to return and why, attaching a short video of your sign as well as photos. Please note that we require both a video and photo(s) for diagnostic and quality purposes. If you cannot provide both a video and photo(s) of the problem, then our ability to rectify your issue will be limited. Once we have received all of the required information, we will contact you to try to resolve the issue.
- If a return has been agreed upon, please note that you must return the faulty product in its original condition with all its original packaging.
- If a return has been agreed upon, the faulty item must be returned for inspection by Reels Custom within 30 days of when you received the product.
- If a replacement has been agreed upon, ReelsCustom will endeavor to produce and ship the replacement product to you as soon as possible.
- If a full or partial refund has been agreed upon, ReelsCustom will let you know when you can expect to receive the refund.
Remember :Before Return/Refund, contact us, and we will definitely direct you to the right person or company. Every effort will be made to resolve the complaint in a timely, fair, and reasonable manner. We will work with our customers to resolve complaints that may include repairing the item, selling the item to salvage, or replacing the item.
Related questions about Returns / Refunds
How do I start a return?
You can reach out to care@reelscustom.com or Whatsapp +84 905836456 with your order number (e.g. order #). We’ll then be in touch to facilitate the rest.
Do I need a receipt?
Proof of purchase is required to validate a return or exchange. Please include your order number (e.g. order #) or receipt in your email requesting a return. This way, we can issue a refund, store credit, or exchange that is equivalent to the original purchase price.
When will I get my refund?
Once your request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Modification / Cancellation
- Reelscustom accepts the request to amend the order after24 hoursof receiving the order / is allowed to cancel with a satisfactory reason within 24 hours from the time of closing the order (as soon as possible contact us Whatsapp: +84 905836456/ Email: care@reelscustom.com).
- Order adjustment conditions: you can customize the error when ordering or replace the parameters you want within 36 hours from the time of placing the order.
- Conditions for order cancellation: Please let Reelscustomknow the appropriate reason ( force majeure, special …) within 24 hours from the time of placing the order.
- To edit/cancel an order please contact Reelscustomdirectly.
Email: care@reelscustom.com - Reelscustomwill respond as quickly as possible on the day.
